General questions

aptX® audio coding technology gives wireless headphones an audio quality and dynamic range indistinguishable from wired headphones.

The codec has an ability to deliver CD-like, Bluetooth® stereo audio quality that faithfully reproduces the full audio bandwidth, with low coding delay to minimise latency and syncing issues.

The audio track is transparently delivered, whether it is uncompressed or in compressed MP3, AAC, FLAC format.

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NFC, or Near Field Communication, is a ‘proximity’ technology that allows devices to exchange data over a very short distance.

Voxmio Audio AB (“Voxmio”) warrants to the end-user/purchaser (“Customer”) that  this product (“Product”) will be free in all material respects from manufacturing defects, under normal and intended use as described in the applicable Product documentation furnished by Voxmio (“Documentation”), for a period of one (1) year from Customer’s original date of purchase (“Warranty Period”).  If any Product  fails to conform to the foregoing warranty and Voxmio receives a valid written claim within the Warranty Period, Voxmio will, at Voxmio’s option and expense, (a) use commercially reasonable efforts to repair or replace the defective Product or part with a new or refurbished Product or part, or (b) accept the return of the defective Product and refund to Customer the full purchase price of the defective Product. The foregoing warranty is Voxmio’s sole obligation and Customer’s sole and exclusive remedy for any defects in the Product.  Repair or replacement of a defective Product or part does not extend the original Warranty Period for such Product.

Please contact the place of purchase and report your problem. Remember to have your receipt available.

If you have purchased your product via our webshop, please use the returns form (here) and follow the instructions given on the site.